Hospitality & Service Focused Training
Enhance your teams skills through dynamic training programs with an emphasis on communication and empathy.
Foster a positive work culture to boost retention, job satisfaction, and improved sales.
Bespoke lessons to fit around your business needs. Allowing your team to learn, focus and put the skills into practice.
Half-day Lessons
4 day workshops. Focusing on more in depth learning and investing in your future leaders.
Workshops
Support on site: in service coaching with you and your teams.
Talk the talk, walk the walk.
Operational Support
Why it matters…
True hospitality along with soft skills are crucial as they directly impact guest experience, feedback and their overall satisfaction.
Effective communication, empathy, and problem-solving skills help create a welcoming environment and positive interactions.
This enhances customer loyalty and repeat business, ultimately driving the success and reputation of your business.
“Neil’s technical proficiency and innovative problem-solving approach has been instrumental in the success of several key initiatives. He has an impressive ability to analyse complex issues and implement solutions efficiently.
Moreover, Neil’s leadership qualities and excellent communication skills foster a productive and positive environment.”
— Tomas Minkley, COO, Bob Bob Ricard
Get in touch
Reach out today and let's create a brighter future for the industry!