How we do it…
We've got a variety of lessons to level up your team. Refining communication skills to boosting leadership capabilities, we craft bespoke sessions designed specifically for your business needs.
Hospitality vs Service
Understanding the true nature of hospitality.
Exploring the differences between service and hospitality and how it affects your business.
Why it matters…
Challenging Your Environment
How to be organised and efficient within your business.
The big picture…
Creating systems to allow for greater productivity.
Leading Effectively
Setting up your day for success with focused communication.
Getting the best from your teams through planning and clear communication.
Why it matters…
Future Leaders Workshop
Up-skilling the new generation of leaders.
The big picture…
Create staff retention, consistent standards and guest satisfaction.
“Neil’s understanding of the guest journey is fantastic. His unique ability to train and support our team is inspiring. It’s why I always enjoy working with him.”
- Robin Gill, Chef Owner, Gill Soul Co