“I have worked with Neil for several years, opening and operating sites in the UK and Asia, during this time he worked across multiple concepts and service styles - Michelin starred restaurants, top mixology bars, cafes, fast casual outlets and even tapas counters. The common factors throughout was his hands on approach, and focus for building a solid team and training framework.
His work ethic, attitude, communication skills, and professionalism are best in class, he never shied away from any challenge, and proved to be a top class operator across all levels of F&B, with a particular talent for continued training and staff retention in markets where this is traditionally very difficult.
I would highly recommend any company looking to take their F&B concept to the next level ”
— Gareth Evans, Global Director F&B Development at Ennismore
“I have known Neil for over 10 years and his dedication to hospitality, commitment to training, as well as up skilling the teams he’s worked with and delivering professional service standards of the highest level has always stood out.”
— Tim Etherington-Judge, Founder - Healthy Hospo
“I’ve worked alongside Neil on numerous projects and his professionalism always shines through. He is an incredibly dedicated and hardworking individual, who always puts his all into everything he commits himself too.
He has an amazing ability to educate, train and inspire other team members, and also has a very personable approach with guests.
It’s always a pleasure and extremely comforting having Neil work alongside you, as you are always in safe hands working with an individual that is as passionate and thorough as he is.”
— Lee Westcott, Michelin starred Chef
“With The Black Dog’s surprise mention in a Taylor Swift song, we saw our sales quadruple overnight—which meant we needed a lot of support.
Thankfully Neil came on board. He has been instrumental in providing the much needed support and guidance to all our managers. They grew quickly in such a small time frame thanks to him.
Neil’s hands on approach is a breath of fresh air. He has managed to create a happier, more effective and efficient team in just a few short weeks.”
— Jonathan Murray, Owner - The Black Dog, Vauxhall
“The significant positive effect of having Neil training our team is hard to quantify. He has a wealth of experience across many aspects of hospitality and therefore his training is informative, productive and concise.
However it is his body language, tone of voice and engaging manner that make this training easy to digest, fun to replicate and leads to positive results across all of our team. The difference in their knowledge and demeanour has been huge since he started working with our business.”
— Lewis Wright, Operations Director - Darby’s
